A unique feature of the Indiana University Health Proton Therapy Center is the use of our Patient Resource Center and the services of a patient concierge. Our patients and their caregivers come to us facing some of the greatest crises of their lives; fear and anxiety that accompany a diagnosis of cancer, how to fight the disease, understanding new family roles, and even navigating a new town. The center will give patients and their families an opportunity to speak with and get involved in the lives of others who are navigating through the same trials. Most importantly, this is a house of hope. It is our goal to create an atmosphere that is conducive to giving our patients a renewal of hope and emotional health.

The patient concierge is available to assist you with understanding the housing options and a wide variety of non-medical information relating to your stay in Bloomington. This includes area resources, churches, shopping options, barbers, school tutoring, banking options, library access, entertainment ideas, access to recreational facilities and other useful information that will be helpful as you transition to the Bloomington community for treatment.

The patient concierge can also assist in locating some of the cumbersome “equipment” that may be needed for visitors such as a changing table, car seats, pack ‘n play cribs, or entertainment and household items. In addition, we have a library of VHS tapes, DVDs and books for both children and adults that are also available on loan to our guests.

The Patient Resource Center houses the office of the patient concierge and is used for a number of activities including play groups, support groups, and meetings with patients.
It is also a place for patients and their families find a common meeting place, read, work, or relax.

The Center has all the comforts of home with a complete kitchen, big screen TV, laundry facilities, a computer station with printer and wireless access for your laptops. It is well equipped with a great play area for children, including toys, books, DVDs, a train set, a Wii game system, air hockey and crafts. There are also a number of riding toys available for use on the patio with furniture that offers a nice, relaxing space to enjoy the great outdoors.

The Center is a great place to truly relax and enjoy the company of your family without the distractions of treatment. No appointments are needed – you are welcome to come by anytime.

The Indiana University Health Proton Therapy Center owes a great deal of thanks to many local families and grateful patients for contributing to the offerings at the Patient Resource Center. Nearly every convenience at the Center is a result of contributions.

Local Support Agencies

IU Health Children’s Therapy Clinic offers inpatient and outpatient pediatric physical, occupational and speech-language therapy care, as well as social services are provided for children birth through adolescence.

Comfort Keepers is dedicated to providing in-home care that helps enrich lives and maintain the highest possible level of independent living. An extensive range of non-medical care services are offered, which are tailored to the needs of each individual. Included are respite, personal care and companionship services.

Eldercare is a licensed personal services agency. Customized and compassionate caregiving and monitoring is done by RN/Professional Geriatric Care Nurse. Services include companionship, homemaker, personal care, medication reminders, meal prep and transportation

Home Instead Senior Care assists older individuals with everyday tasks so they can live independently, no matter where they call home. Services include personal care, meal preparation, medication reminders, laundry, housekeeping, shopping and errands, respite and companionship care.  Services are customized to meet the unique needs of each individual.

IU Health Olcott Center for Cancer Education is a local resource that provides support and education for patients and their families. Oncology Certified Nurses are available for consultation on a wide variety of topics. In addition, they offer an extensive lending library on specific types of cancer, diet and nutrition, inspirational testimonials, medical terminology and more. They also offer weekly support groups and two free medical massages for those undergoing treatment

National Support Agencies

American Cancer Society offers a Cancer Resource Network to help you with every part of your fight against cancer. They provide information, emotional support and resources to help you deal with the day-to-day strains of your diagnosis. You can access a trained staff member 24-hours a day by calling 1-800-227-2345.

Caring Bridge is a powerful source of love, support and compassion as it allows patients to receive messages of love and support from their family and friends during the most difficult of times. A CaringBridge site helps simplify time-consuming updates to family and friends. It also helps patients, families and friends stay connected during a health crisis, treatment, recovery - and beyond. It is convenient and takes less than five minutes to create and it is free.